Sales: 01324 814 036 (Weekdays 8am-5pm)

 
 
 

Duradiamond - Customer Services

Technical Advice

With over 30 years' experience in the manufacture and distribution of diamond consumables & equipment Duradiamond are well placed to offer their customers sound practical advice on methods, tool selection, and economies of choice, when diamond cutting the broad spectrum of construction materials found in the UK and Ireland.

Product Training

Duradiamond comply strictly with CITB safety awareness guidelines and the rules of the regulatory bodies like the HSE through regular correspondence and consultation. As supplier members of the Hire Association Europe, Duradiamond are committed to promoting the safe use and understanding of diamond tools and equipment through the codes of practice laid down by the association to all their members.

Whenever possible, Duradiamond provide a basic training course on all the products and equipment it supplies. If operator licensing is required, we are able to put our customers in contact with the training authority approved to issue the relevant license.

As a further safeguard Duradiamond maintains a detailed customer training database which allows us to update our customers on any Health & Safety issues as they arise.

Core Bit Re-tipping Service

All core bits manufactured by Duradiamond can be returned for retipping. Send your used barrels back to Bonnybridge for inspection by our engineering staff who will provide you with a report and quotation. We are also able to retip most of our competitors barrels with Duradiamond tips.

Duradiamond Customer Specific Services:

Trade Contractors

If you have found the product that you require and would like to make a purchase then please contact our sales staff who will let you know which tool distributor or hire company stocks Duradiamond products in your area. In the unlikely event that we dont have a reseller in your area you can make a purchase online by Credit/Debit card.

If you are trying to contact us out with our normal office hours then please complete the contact form and we will respond to your request as soon as we are able.

Specialist Contractors

Duradiamond can offer customers advice on when it would be safer to bring in a DSA approved specialist contractor to carrying out your cutting or to do it yourself.

X Hire

Duradiamond are supplier members of the Hire Association Europe and can offer a limited range of specialist tools for cross hire to hire customers. Please contact us with your specific requirements as tools are subject to availability. Available to UK mainland customers only.

Point of Sale

Consumable display stands are available to our resale customers in a variety of sizes and combinations. Generally these would be supplied conditional on set minimum stock order quantities which are open to negotiation.

Product Own Branding

Large OEM, Tool Distributors and Hire Companies can have Duradiamond product branded and packaged to their particular requirements. Generally this would be conditional on set minimum order quantities which are open to negotiation.

 
 

Registration Number
GB 2251017

Registered Address
4 Oakwood Court Clews Lane,
Bisley, Surrey,
GU24 9SJ

VAT No
520132020

Charles Godfrey Award